OSS BSS

OSS (Operations Support System) and BSS (Business Support System) are critical components for telecom service providers. OSS focuses on network management, including provisioning, network operations, and fault management. It ensures the seamless operation of technical systems. BSS handles business operations, including customer relationship management (CRM), billing, order management, and product lifecycle management. Together, they provide a holistic framework for managing both the operational and customer-facing aspects of telecom services. This integration helps service providers improve service delivery, ensure operational efficiency, and offer better customer experiences through continuous monitoring, support, and development.